Frequently Asked Questions

My Mod Home is a complete project management platform designed specifically for Australian owner-builders constructing modular homes. It helps you plan, track, and manage every aspect of your build from initial planning through to completion, ensuring compliance with NCC 2022 requirements.

Getting started is easy:

• Subscribe to My Mod Home ($199/year)
• Create your account and log in
• Complete the guided onboarding to set up your first project
• Start managing your build with pre-configured tasks and tools

The entire process takes less than 5 minutes, and you'll have instant access to all features.

No technical experience required! My Mod Home is designed to be user-friendly and intuitive. If you can use a smartphone or browse the web, you can use our platform. We provide guided onboarding and helpful tooltips throughout the application.

My Mod Home works on any device with a web browser:

• Desktop computers (Windows, Mac, Linux)
• Laptops and tablets
• Smartphones (iPhone, Android)
• Can be installed as a Progressive Web App for app-like experience

My Mod Home supports all types of modular home construction in Australia:

• Kit homes
• Expander homes
• Prefabricated modules
• Portable and relocatable dwellings (Class 1a)
• Custom modular builds
• Tiny houses

Yes! Your subscription includes unlimited projects. This is great if you're building multiple units, helping family members, or planning future builds. Each project is kept completely separate with its own tasks, costs and details.

Our cost tracking system lets you:

• Enter estimated costs for each item or category
• Record actual costs as invoices come in
• Track payment due dates
• See real-time budget variance (over/under)
• Categorize costs by build phase

Everything updates in real-time so you always know where you stand financially.

Our AI assistant is trained on Australian building codes (NCC 2022) and modular home construction best practices. You can ask questions about building requirements, processes, compliance, and get instant answers. All responses include appropriate disclaimers reminding you to consult professionals for specific advice.

Yes, our platform is designed around NCC 2022 requirements for Class 1 and Class 10 buildings (residential) and Class 1a (portable/relocatable dwellings). All generated documents include appropriate NCC attribution, and our guidance is aligned to current Australian building standards. All responses include appropriate disclaimers reminding you to consult professionals for specific advice.

No. My Mod Home is a project management and guidance tool, not a replacement for professional advice. You must still:

• Consult your local council for specific requirements
• Engage qualified engineers for structural design
• Use licensed tradespeople for regulated work
• Obtain all required permits and approvals

We help you organize and manage the process, but professional guidance is essential.

All data is stored on secure, Australian-hosted servers. We use enterprise-grade encryption for data in transit and at rest. Your project information is private and never shared with third parties. We comply with Australian Privacy Principles.

My Mod Home costs $199/year (approximately $16.58/month). This includes all features, unlimited projects, and all future updates. No hidden fees.

We don't offer a traditional free trial, but we do offer a 7-day money-back guarantee. Subscribe, try all the features, and if you're not satisfied within 7 days, we'll refund your subscription in full.

Yes! There are no lock-in contracts. Cancel anytime by contacting Web and Print Design. Your access continues until the end of your current billing period. Your data will be deleted after 90 days of cancellation.

We accept major credit cards Visa and MasterCard only. All payments are processed through secure, PCI-compliant payment gateways.

Yes. We offer a 7-day money-back guarantee. If you're not satisfied with My Mod Home within the first 7 days of your subscription, contact us for a full refund. After 7 days, subscriptions are non-refundable, but you can cancel to avoid future charges.

All My Mod Home subscribers receive:

• AI compliance assistant to answer your queries.
• Platform-specific email support - Not Building Advice (response within 24-48 hours)

While we can't provide professional building advice, the AI assistant can answer general questions about processes and NCC requirements. For specific technical advice, you should consult qualified professionals (engineers, architects, licensed builders).

Our onboarding process makes it easy to get started. If you need additional help, our support team can assist with platform-specific questions via email.